Privacy Policy

Nirvanix Health operates the https://nirvanixhealth.com website, which provides medical and wellness services. This Privacy Policy outlines how we handle your personal and medical information when you use our services.

Information Collection and Use

As a medical practice, we collect personal and medical information necessary for providing healthcare services. This includes:

• Personal identification information (name, date of birth, contact details)
• Medical history and health information
• Insurance and payment information
• Information about your visits and treatments

Data Sharing and Protection

We do not share, sell, or disclose your mobile details or any personally identifiable information with third parties or affiliates for marketing or promotional purposes. Any sharing of information is strictly limited to what is necessary for your healthcare services and as required by law.

SMS and Communication Consent

By providing your mobile number, you consent to receive appointment reminders and important healthcare communications via SMS. You can opt out of SMS communications at any time. We will not use your mobile number for marketing purposes or share it with third parties for promotional activities.

SMS Terms of Service

By submitting your telephone number or otherwise agreeing to receive text messages ("Opting In," "Opt In," or "Opt-In") from Nirvanix Health, you agree to be bound by these SMS Terms of Service ("Terms"), the Company's Privacy Policy, and any other applicable terms related to your participation in the Nirvanix Health text messaging service ("Service"). You may receive both transactional (informational) messages related to the offer and marketing messages if you opt in for both.

If you do not agree with these Terms, you must immediately cease using the Service and opt out, as described below. We may update or amend these Terms at any time.

1. Consent for SMS Communication

By opting in, you consent to receive SMS communications from Nirvanix Health as follows:

Transactional (Informational) Messages:

You agree to receive transactional messages related to your claim of an offer, including offer details, redemption instructions, and reminders.

Marketing Messages:

If you check the box to receive marketing messages, you agree to receive promotional offers, updates, and other marketing communications from Nirvanix Health.

2. How to Opt In

When you opt in by submitting your phone number and agreeing to receive messages, you confirm that you are the subscriber or authorized user of the phone number provided.

3. How to Opt Out

You may opt out of receiving marketing messages at any time by replying to any message with: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

4. Message Frequency and Content

Marketing Messages:

If you opted in for marketing messages, you may receive messages about promotions, new offers, or special updates. Frequency may vary.

5. Costs and Fees

Message and data rates may apply.

6. Supported Carriers

Our Service is available on major mobile carriers; however, not all mobile devices or handsets may be supported.

7. Privacy

Your phone number and related data will be handled in accordance with Nirvanix Health's Privacy Policy.

8. Dispute Resolution and Arbitration

Please refer to the Dispute Resolution and Arbitration provision outlined in these Terms.

9. Contact Information

For support or inquiries regarding the SMS Service, please contact:

HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the privacy and security of your protected health information (PHI). We will not disclose your medical information without your consent except as required by law or for treatment, payment, or healthcare operations.

Information Security

We implement appropriate security measures to protect your personal and medical information, including:

• Secure electronic health record systems
• Staff training on privacy and security procedures
• Physical, electronic, and procedural safeguards
• Regular security assessments and updates

Website Data Collection

Our website collects standard technical information, including:

• Log data (IP address, browser type, pages visited)
• Cookies for website functionality and user experience
• Information you provide through forms

Third-Party Services

We may use third-party services for:

• Payment processing
• Appointment scheduling
• Electronic health records
• Website analytics

These service providers are bound by confidentiality agreements and HIPAA requirements where applicable.

Your Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Receive an accounting of disclosures
• Request restrictions on information sharing
• Receive a copy of this privacy notice

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Significant changes will be communicated directly to patients.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

Last updated: April 2025