Nirvanix Health
Shipping and Returns
Effective September 8, 2026
Nirvanix's national telehealth program uses Scriptful infrastructure. For an available service and state, the responsible dispensing pharmacy is identified before intake and handles prescription fulfillment only after a valid prescription. These rules also apply to current clinic transactions.
Prescription medications
Prescription medications cannot be returned or resold after dispensing. A dispensing pharmacy—not Nirvanix—will determine prescription shipping methods and restrictions. The pharmacy's legal name and contact information will be shown before fulfillment.
Damage, loss, or temperature concerns
Do not use a product that appears damaged, tampered with, incorrectly labeled, or outside required storage conditions. Contact the dispensing pharmacy immediately and notify Nirvanix at (512) 910-4299.
Non-prescription products and cancellations
Contact the clinic before purchase for current return eligibility. Unopened, non-prescription items may be accepted where lawful and safe to resell. Clinical services, laboratory fees, and products already prepared or dispensed may be non-refundable. Appointment and event cancellation terms are listed in our Cancellation and Refund Policy.
Contact
Nirvanix Health, 200 Academy Drive, Suite 100, Austin, Texas 78704; info@nirvanixhealth.com; (512) 910-4299.